SERVICE & PARTS STAFF

Our Parts and Services department is truly one of a kind. We believe that customers should be courteously acknowledged within 2 minutes of their arrival and advised that a Parts Consultant is available upon request. Our consultants listen to their customers, identify their needs and ensure that those needs are met. We offer a pleasant, non pressured purchase experience and thorough explanation provided by our consultants, managers and F&I Personnel. We also take the time to contact our customers after their purchase to ensure their total satisfaction.

 

Arlene Martin
Service Manager

 

Arlene joined the Riess Ford Family in 1999 as a Service Advisor and is very well liked by all of her service customers. She is now our Ford Certified Service Manager and has all the technology and resources to get to the bottom of any service issue you may have!


Rod Moore
Parts Manager

 

Rod had been with Riess Ford since 1998 and has an extensive surplus of parts. If its not in stock he can have it for you, in most cases the next day! Come in and see Rod for all your parts needs! He is always a pleasure to work with!


Lloyd Shubert
Ford Certified Technician

 

Lloyd has been with Riess Ford since 1982 and is knowledgeable in many areas! With this much experience you know that the job will be done right! From the normal maintenence stuff to the big jobs Lloyd can do it all

 


William Hunter
Technician

 

William is the newest member of the Riess Ford team of outstanding Technicians


Larry Keller
Ford Certified Technician

 

With over 30 years experience at Riess Ford, Larry has seen it all! Ford Certified and has the resume to back it up! If he cant fix it, Most likely it can’t be fixed!!! He is well known in the area as a great mechanic!


Alvin Shubert
Detailer

 

Alvin is our “do it all” guy! He’s been with the Riess Ford Family since 1991 and is a delivery specialist. He makes the “new” cars spotless and can make your old one look like new! Next time you need your car detailed call up and give Alvin a shot!!!